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Pypestream
in the news.

Press releases, media coverage, awards, and company milestones. For press inquiries, contact [email protected].

2015

Founded

New York, NY

50+

Enterprise Customers

Fortune 500 companies

50M+

Monthly Interactions

As of Oct 2025

34+

Countries Deployed

Global enterprise reach

Awards & Recognition

Year
Recognition
2026

Insurance AI Leader

Applied AI for Insurance Carriers via StreamAI

2025

CX Today Top 10

Conversational AI Providers to Watch, Enterprise

2025

Voice AI Launch

First Enterprise Voice AI for Serious Business

2025

50M Milestone

50 Million Monthly Interactions Processed

2025

Board Expansion

Lisa Gersh Joins Board, Fortune 500 Executive

2021 - 2024

Gartner Hype Cycle

Featured in 9 Hype Cycle Reports for Conversational AI

News & Media

Media
Mar 24, 2026
Newswire

Pypestream Shares Applied AI Trends Transforming Enterprise Operations in 2026

With its platform deployed across leading enterprises, Pypestream outlines how AI moves from experimentation to execution.

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Thought Leadership
Mar 24, 2026
Pypestream

Four Applied AI Trends Defining 2026: From Experimentation to Execution

Pypestream shares its perspective on how enterprise AI has shifted from pilot projects to production deployments, and the four trends shaping how serious businesses adopt agentic AI at scale.

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Media
Mar 18, 2026
Yahoo Finance

Pypestream Solves Insurance Sector Challenges with Applied AI

StreamAI, backed by Pypestream, advances AI for insurance carriers from a theoretical experiment to a practical solution.

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Company
Jan 6, 2026
Pypestream

Pypestream Accelerates Growth with Strategic Personnel Investments in AI Expertise

Pypestream announces key hires across AI engineering, client services, and go-to-market leadership as the company scales its enterprise customer base and expands its applied AI platform.

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Company
Nov 19, 2025
Pypestream

Lisa Gersh Joins Pypestream Board of Directors

Pypestream welcomes Lisa Gersh, former CEO of Martha Stewart Living Omnimedia and Alexander Wang, to its board, bringing deep consumer brand and digital transformation expertise.

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Product
Nov 11, 2025
Pypestream

Pypestream Launches Voice AI as Enhancement to Proprietary Platform

New Voice AI capabilities extend Pypestream's agentic platform to phone-based customer interactions, enabling seamless omnichannel automation across chat, messaging, and voice for serious business.

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Partnership
Nov 6, 2025
Pypestream

The Institutes RiskStream and Pypestream Partner to Bring AI Agents to Insurance Carriers

Strategic partnership combines RiskStream's insurance industry network with Pypestream's applied AI platform to accelerate digital transformation across leading insurance carriers.

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Milestone
Oct 16, 2025
Pypestream

Pypestream Surpasses 50 Million Monthly Interactions as Enterprises Embrace Applied AI

Platform milestone reflects accelerating enterprise adoption of agentic AI for customer service automation, with enterprise customers in insurance, telecom, and travel leading deployment.

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Media
Dec 2024
CX Today

10 Conversational AI Providers to Watch Out for in 2025

Pypestream stands out for treating AI like an employee, both for customer-facing and internal use cases.

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Media
Aug 2021
Gartner

Pypestream Featured in Nine Gartner Hype Cycle Reports

Gartner highlights Pypestream's AI-first approach to customer engagement across nine separate Hype Cycle reports.

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Leadership Perspective

Executive Commentary

"We're at an inflection point where AI moves from experimentation to execution. Enterprises that deploy applied AI in production today will have a 3 to 5 year competitive advantage over those still running pilots."

RS
Richard Smullen
Founder & CEO, Pypestream

"Our Voice AI capabilities meet people where they are today while giving organizations a seamless path toward a digital engagement model over time. Voice AI as part of a holistic customer engagement strategy makes every interaction smarter and more efficient."

NH
Nick Hockler
President & COO, Pypestream

"Every enterprise we work with is under pressure to do more with less. What sets Pypestream apart is that we don't just sell software -- we own the outcome alongside our clients. That's why our retention numbers are what they are."

BT
Bethany Tate Cornell
Chief Revenue Officer, Pypestream

"The question we ask before every deployment is: would you trust this AI agent to represent your brand to your most important customer? If the answer isn't an unqualified yes, we keep building. That standard is what separates production AI from experimentation."

EK
Elana Krasner
Chief AI Officer, Pypestream

"Our clients don't just renew -- they expand. That's because we measure our success by their outcomes, not by our contract value. When a client's resolution rate goes up and their cost-per-contact goes down, that's when we know we've done our job."

EC
Evan Chiacchiaro
Chief Customer Success Officer, Pypestream

"Our financial controls and processes are built to the same standard we hold our AI platform to: rigorous, auditable, and designed for scale. We operate with the discipline of a public company because our enterprise clients demand it and because it's the right way to build a lasting business."

SC
Shawn Collins
Chief Financial Officer, Pypestream

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